Hope Starts here
What is your Story?
Who are the characters in the story?
User Journeys and updated site map
Combination of user flow and card sorting to create a new site map. One of the pages that we changed was the original announcement page to the food distribution page. HSH team and I knew that the purpose of the page was to inform and collect information from recipients primarily.
Re-structured site map & Content
Ideate & Create
Validate, Design, & repeat
Updating the Volunteer Sign-up process. Stay Tune!
Adopt a child gift giving page
In answering these questions I was ready to design and build for the second round.
This allowed creating a preview feature, add downloadable pdfs as the product, and collect the user’s info before they can check out with the pdf.